Supporting strong leadership and better outcomes for local communities
At LG Services Group, we facilitate performance reviews for Chief Executive Officers (CEOs) and General Managers (GMs) in local government across Australia and New Zealand. These reviews aren't just a legislative requirement, they're an opportunity to support effective leadership, improve governance and build stronger relationships between councils and their executives.
We understand that councils operate in complex environments, and that reviewing the performance of a CEO or GM requires both structure and sensitivity. Our role is to make the process straightforward, objective and constructive, helping councils meet their obligations while creating space for real conversation and reflection.
Why this work matters to us
We care about the quality of local government leadership because it directly shapes the communities where people live, work and belong. Helping councils run performance reviews well means we're supporting good governance, encouraging continuous improvement, and making the most of public investment in executive leadership.
What sets our reviews apart
- Independent facilitation: we create space for objective discussion, keeping the process focused, respectful and fair
- Local government insight: our team includes former senior executives who understand the pressures and priorities of local government
- Strategic alignment: we link performance expectations to your council's goals, so reviews support your direction of travel
- Support for Mayors and panels: we train councillors and panel members, so they're confident in their roles and understand their responsibilities
- Focus on leadership growth: reviews are an opportunity to strengthen capability, build trust and support professional development
- Legislative confidence: we know the rules; our processes align with state, territory and national requirements, and we provide documentation that's concise, accurate and ready to support council decisions
What to expect
Every council is different, so we adapt our approach to suit your context and needs. That said, our process is always structured and clearly communicated. A typical performance review includes:
- A review of the current performance agreement and relevant strategic priorities
- Stakeholder engagement, including councillor input, 360-degree feedback (if required) and executive self-assessment
- A facilitated review session, focused on achievements, challenges and shared goals
- A written summary report with clear observations and practical recommendations
- Support to update the performance agreement for the year ahead
Let's make the process easier. Get in touch for a confidential discussion about how we can support your council's next CEO, GM or executive performance review.