Getting to the Top: 10 Tips for Aspiring Council GMs and CEOs
William J Taylor MBE shares ten practical tips to help aspiring council general managers and CEOs advance their careers, from getting qualified to understanding the political dimension of the top job.
Public service professionals often display humility, and many avoid discussing ambition. But ambition should be viewed as a positive attribute allowing people to fulfil their potential. Here are ten tips for those aiming for the top job.
1. Integrity and equality
Candidates for top positions must demonstrate consistent integrity and a commitment to equal employment opportunity principles.
2. Get qualified
Academic and professional qualifications are essential. An MBA is worth the effort as it demonstrates commitment to progress and learning. Continuous professional development is crucial.
3. Learn from the best
Work for respected managers who can serve as role models. Consider finding a mentor for guidance and honest feedback.
4. Become visible
Volunteer for cross-departmental projects within your organisation and build networks outside it through conferences and industry engagement.
5. Communicate like a pro
Develop strong writing and public speaking skills through practice. Great communicators are not born, they are made through practice.
6. Learn from others
Research how other councils achieve excellence and innovate.
7. Know what you are aiming for
Conduct annual career and life health checks with your mentor to ensure your path aligns with your personal goals.
8. Understand the political dimension
Respect the democratic process and develop diplomacy skills for interfacing between councillors and staff. Sometimes CEOs must provide fearless advice that councils need to hear.
9. PMA
Maintain a positive mental attitude, characterised by boundless energy, enthusiasm and a smile.
10. Applying for a top job
Prepare applications professionally, addressing each requirement point by point. Highlight your achievements and the tangible value you have added, rather than simply describing your duties.
Final advice
Key factors for success include:
- Making necessary changes while avoiding change for change's sake
- Challenging outdated organisational cultures
- Listening to councillors, community, partners and staff
- Recruiting high quality personnel with energy and tenacity
- Using common sense and sound judgement for unpredictable challenges
William J Taylor MBE is a former council CEO and consultant with extensive local government experience in the UK and Australia.