In local government, leadership matters. The Chief Executive Officer or General Manager plays a central role in delivering council priorities, building organisational capability, and maintaining trust with the community. That’s why a well-run performance review isn’t just a formality – it’s a governance responsibility.
LG Services Group supports councils across Australia and New Zealand to carry out performance reviews that are fair, constructive and legally compliant. We bring structure to the process, reduce pressure on councillors, and create space for open, forward-looking conversations between councils and their executives.
Why Performance Reviews Are Important
A good performance review can help to:
Align executive performance with strategic goals
Strengthen the relationship between council and CEO or GM
Clarify expectations and document feedback
Support development and improvement
Ensure compliance with relevant legislation
When managed well, the process becomes more than a review – it becomes an opportunity to build trust, address challenges early, and support leadership growth.
How We Help
We act as an independent facilitator, guiding councils through a review process that is clear, respectful and tailored to their needs. Our team understands local government and the pressures of leadership, and we provide practical support throughout the review period.
We also offer training and guidance to support mayors and review panel members, so they can carry out their responsibilities confidently and fairly.
Our Process
Our approach is structured but flexible. A typical review includes:
Reviewing the current performance agreement and strategic priorities
Gathering feedback from councillors, senior staff or stakeholders
Facilitating a structured review meeting
Providing a written summary of outcomes and recommendations
Supporting the development of an updated performance agreement
We make sure the process meets your legislative obligations and aligns with your local context.
What to Expect
We help you prepare well, keep the process moving, and focus on outcomes. Reviews are more effective when everyone knows what to expect, feels heard, and leaves the process with a shared understanding of next steps.
The Benefits
Working with LG Services Group gives councils:
A process that is fair, independent and well managed
Confidence in meeting legislative requirements
Clear documentation that supports governance
Stronger relationships between councils and executives
A renewed focus on leadership priorities
To find out how we can support your next CEO or GM performance review, contact us for a confidential discussion.
